TERMS OF SERVICE

This website is operated by Popply Lane. Throughout the site, the terms “we”, “us”, and “our” refer to Popply Lane.

Popply Lane offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

If you do not agree to all terms and conditions, you may not access the website or use any services.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes on this page. Continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.

ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or have given consent for any minor dependents to use this website.

You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any viruses, worms, or malicious code.

Any violation of these Terms may result in immediate termination of access to our Services.

GENERAL CONDITIONS

We reserve the right to refuse service at any time, subject to applicable United Kingdom consumer protection laws.

Your content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings used in this agreement are provided for convenience only and do not affect interpretation.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information on this website is provided for general informational purposes only.

We do not guarantee that all information is accurate, complete, or current. Historical information may appear for reference purposes only.

We reserve the right to modify website content at any time without obligation to update information unless required by law.

MODIFICATIONS TO SERVICE AND PRICES

Product prices may change without notice.

We reserve the right to modify, suspend, or discontinue any aspect of the Service without notice.

Any modifications will apply only to future orders and will not affect orders already placed.

PRODUCTS OR SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

While we make every reasonable effort to display products accurately, we cannot guarantee that your device’s display will accurately reflect colours, textures, or details.

We reserve the right to:

• Limit sales to any person, region, or jurisdiction
• Limit product quantities
• Discontinue products at any time
• Modify product descriptions or pricing without notice

We do not guarantee that products, services, or information will meet your expectations or that any errors will be corrected.

BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

Restrictions may apply per customer, household, payment method, or order.

You agree to provide accurate and complete purchase and account information and to update such information as necessary.

For additional details, please review our Returns Policy.

OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor control.

Your use of such tools is entirely at your own risk and discretion.

Any future features, services, or tools introduced through the website shall also be subject to these Terms.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for examining or evaluating their content and assume no liability for any third-party materials, products, services, or websites.

USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit comments, suggestions, reviews, or other content, you agree that we may use, edit, publish, distribute, and otherwise utilise such content without restriction.

We are not obligated to:

• Maintain submissions in confidence
• Provide compensation
• Respond to submissions

You remain solely responsible for any content you provide.

SHIPPING AND TAXES

Order Processing Time: 1–2 Business Days

Estimated Transit Time: 5–8 Business Days

Estimated Total Delivery Time: 6–10 Business Days

Delivery estimates are not guaranteed and may vary depending on courier performance and destination.

Once an order has been dispatched, delivery becomes the responsibility of the shipping carrier.

Orders are processed on business days only. No processing or dispatch occurs on Saturdays or Sundays.

We offer free standard shipping within the United Kingdom.

All prices displayed on our website are in GBP (£). Applicable VAT is included where required by law.

ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on the website is inaccurate.

We undertake no obligation to update information except where required by law.

PROHIBITED USES

You may not use the website or its content:

• For unlawful purposes
• To violate any laws or regulations
• To infringe intellectual property rights
• To harass, abuse, or discriminate against others
• To submit false or misleading information
• To upload malicious software
• To collect or scrape data
• To bypass security measures

Violation of these provisions may result in termination of access.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products provided through it are supplied on an "as is" and "as available" basis unless otherwise expressly stated.

To the fullest extent permitted by applicable law, Popply Lane and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our Service, products, or website.

INDEMNIFICATION

You agree to indemnify and hold harmless Popply Lane and Shenzhen Yikuailai Technology Co., Ltd. from any claims, liabilities, damages, losses, costs, or expenses arising from your breach of these Terms or violation of applicable law.

SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain fully valid and enforceable.