PAYMENT POLICY

Accepted Payment Methods

We offer the following secure payment options:

  • Visa
  • Master card
  • Maestro
  • American Express
  • JCB
  • Discover 
  • Diners Club
  • Google pay
  • Apple Pay 

All of the above payment methods are available to you during checkout.


Payment Processing

Payment processing is handled securely through Ocean Payment. Your payment data is processed in accordance with the highest security standards (PCI-DSS).

  • The full amount is charged at the time of order.
  • All transactions are processed in GBP (£).
  • Your payment method is charged immediately upon order confirmation.

Security of Your Payment Data

Poppy Lane uses SSL encryption (Secure Socket Layer) to ensure the confidentiality of your personal and payment data during transmission. Your card information is processed exclusively by our payment service provider and is not stored by us.


Invoicing

After successful payment, you will receive an order confirmation via email to the address you provided. The invoice is included with your order and also sent via email.


Payment Questions

If you have any questions about payment methods, completed transactions, or issues with your payment, please contact our customer service team.


Company Information

Company Name: Shenzhen Yikuailai Technology Co., Ltd
Trade Name: Poppy Lane
Representative: Li Hailin
Company Registration Number: 91440300MAK5G3QGX8
Email Address: support@poppylane.uk
Phone: +44 7701777232

Registered Company Address:
Room 2306, Hongying Building, No. 1046 Nigang West Road, Nigang Community, Qingshuihe Sub-district, Luohu District, Shenzhen, 518109, China

Warehouse:
Stag Industrial Estate, Coventry, CV6 5PY, United Kingdom 


Customer Service

Opening Hours:
Monday – Friday: 09:00–17:00  (GMT+00:00)
Saturday, Sunday and Public Holidays: Closed

We strive to respond to all inquiries within 1 business day.